Strategies For Innovating And Scaling Businesses with Harold Bautista

What this episode covers

The conversation revolved around the challenges and strategies for starting and growing businesses in the Philippines, particularly in the BPO industry. Daryl Urbanski and Harold Bautista shared their experiences with networking, overcoming comfort zone limitations, and adapting to remote work arrangements amidst the pandemic. They also discussed the importance of understanding client processes, treating customers humanely, and developing skills for the future of work. Harold and Daryl emphasized the need for flexibility, emotional intelligence, and adaptability in navigating the shifting landscape of work.

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