Strategies for Managing Your EPIC Inbox episode artwork

EPISODE · Jun 23, 2025 · 23 MIN

Strategies for Managing Your EPIC Inbox

from UW School of Medicine Faculty Thrivecast · host University of Washington School of Medicine

Dr. Kimberly Ma (Obstetrics and Gynecology; Assistant Chief Clinical Information Officer for UW Medicine) shares tips for organizing and customizing your EPIC inbox to save you time. Start by understanding how you use your inbox and your most commonly accessed features, then focus on optimizing those sections. Reduce time in EPIC by setting daily email reminders to notify you of messages. Set up the "results" section to prioritize the most relevant columns for your workflow, and edit out those you don't use. Get to know quick actions for your most frequent tasks without opening the patient chart. Finally, Dr. Ma highly encourages folks to schedule a 1:1 session with Practitioner Liaison Support (PLS) Services to optimize your personal EPIC inbox. Contact Practitioner Liaison Support (PLS) Services to schedule a 1:1 session:WEBSITE: Practitioner Liaison Support (uwmedicine.org)TEAMS CHANNEL: Practitioner Support & Optimization ForumREQUEST FORM FOR EPIC OPTIMIZATION SESSIONS: Follow this linkRead the episode transcript here.Music by Kevin MacLeod (https://incompetech.com/) 

Episode metadata supplied by the publisher feed · Published Jun 23, 2025

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Dr. Kimberly Ma (Obstetrics and Gynecology; Assistant Chief Clinical Information Officer for UW Medicine) shares tips for organizing and customizing your EPIC inbox to save you time. Start by understanding how you use your inbox and your most commonly accessed features, then focus on optimizing those sections. Reduce time in EPIC by setting daily email reminders to notify you of messages. Set up the "results" section to prioritize the most relevant columns for your workflow, and edit out thos...

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