Strategy First: The Three Questions Every Community Needs episode artwork

EPISODE · Mar 24, 2026 · 15 MIN

Strategy First: The Three Questions Every Community Needs

from Community, Off Script · host Lauren Strayhorn

In this episode, I'm breaking down the framework I use with every client who wants to turn an audience into a community.Because what I've been seeing — both in my own work and with the founders I support — is that most people don’t get the results they want from community building because they chose the wrong platform or didn’t post enough.More often, it’s because they skipped strategy.So we're starting there.I walk through the first S in my 4S Framework — Strategy — and why everything else depends on it. And I share the three questions I always come back to before building anything: who the community is for, what transformation it provides, and what you're actually offering.We cover:Why being too broad makes it harder for people to see themselves in your communityThe conversation with my mentor that pushed me to get specific — and how that changed everything for NoteddThe three questions to answer before you build anythingA real client example (Joy, a beauty brand founder) and what intentional strategy looks like in practiceIf you've been thinking about building a community — or trying to figure out why yours isn't clicking yet — this is where I would start.Your homework this week: open a doc or grab a notebook and answer the three questions. That's your strategy. Everything else builds from there.If you want support thinking through your own community strategy, I also offer a focused session where we map this out together.Resources mentioned:The 4 S's Community Infrastructure Audit: www.form.typeform.com/to/kzllGq6xCommunity Clarity Blueprint Session: www.notedd.com/community-clarity-blueprintConnect with me:LinkedIn: www.linkedin.com/in/lauren-strayhorn-mps/Website: www.notedd.comTimestamps00:00 — Welcome + Host Intro00:34 — Why Strategy Comes First01:43 — The Cost of Being Too Broad03:18 — Getting Specific Changed Everything04:36 — Why the Conventional Advice Breaks Down05:27 — Strategy: The Three Questions06:10 — Question 1: Who Is It For?07:52 — Question 2: What Transformation Does It Provide?09:02 — Question 3: What Are You Offering?09:53 — Client Story: Joy's Three-Tier Model12:10 — Your Homework This Week13:17 — Recap, Next Steps + Audit

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