Streamlining Access to Government Services Through America.gov

Summary: This is the full executive order, signed September 29, 2026, establishing America.gov (announced via fact sheet in the previous document) as a unified digital portal for federal services. Purpose: Addresses the fragmented experience of navigating multiple agency websites, repeated identity verification, and complex government terminology by creating a single conversational entry point. Policy goals (Section 2): A single, secure, conversational access point for discovering and completing federal transactions. Common standards for quality, accessibility, interoperability, and security across participating digital services. Preservation of each agency's control over its own records and statutory authority — explicitly avoiding creation of a centralized federal database on citizens. Data protection through minimization, secure authentication, and auditable access. Ensuring the "super intelligence" (per the administration's new AI terminology) used is accurate, reliable, and transparent. Preservation of existing service channels (in-person, phone, mail, agency websites) so America.gov is an additional option, not the only one. Definitions (Section 3): "Covered services" are public-facing federal services with over 100,000 users annually that can be accessed online, excluding IRS tax filing and Department of War/Intelligence Community services. OMB's Director may adjust this list. Implementation (Sections 4–5): The GSA Administrator, with the National Design Studio and OMB, must establish and operate America.gov, integrating Login.gov as its authentication system. Within 90 days, OMB must issue implementation guidance to agencies. Agency heads must identify their covered services, integrate them (including APIs, dashboards, and forms) into the platform, complete Login.gov integration, and provide ongoing usage/performance data to GSA and OMB. Standard provisions: Preserves existing agency authorities, must be implemented within legal/budgetary limits, creates no enforceable private rights, protects against unauthorized data disclosure beyond Privacy Act requirements, and assigns publication costs to GSA.