Streamlining Emergency Department Operations with Rush University

HealthIMPACT Live Presents: Streamlining Emergency Department Operations with Rush University for Increased Efficiency, Staff Engagement, and Better Patient ExperienceOriginal Publishing Date: Nov 15, 2021Youtube Video:  https://www.youtube.com/watch?v=All4Vo9KvmQThe average emergency department (ED) stay is over two hours for discharged patients and four hours for admitted patients. While patients often endure these wait times, the delays result in reduced patient satisfaction, increased provider burnout, and increased costs. Rush University Medical Center knew its ED needed to change. It reorganized its operations around Lean principles and implemented shared accountability and decision-making. However, the team quickly recognized that the current toolsets in their EMR couldn't provide the information needed to manage those improvements effectively. Rush utilized an engineering team with experience developing complex command and control systems for the U.S. Military, to co-develop a set of tools to enable their ED workflows. These tools provide real-time information in simplified views, allowing the care team to identify delays and respond quickly to changes.Learning ObjectivesDemonstrate Rush University Medical Center's success in implementing a combination of Lean methodology and corresponding technologyDiscuss how technology can act as an enabler to increase efficiency, improve staff engagement, and positively impact patient experienceExplore how organizations will continue to drive innovation through digital transformation initiatives in 2022 and beyond Donald Kosiak, MD,, Chief Medical Officer, LeidosPaul Casey, MD, Chief Medical Officer, Rush University Subscribe to Digital Health Talks on Apple Podcasts, Spotify, YouTube, or wherever you listen.Learn more about HealthIMPACT Live events, virtual forums, and healthcare leader conversations at healthimpactlive.com.Interested in being a guest, sponsoring, or joining the HealthIMPACT community? Visit healthimpactlive.com/digital-health-talks.