Struggling to Be Heard? Learn the Secret of Super Communicators — with Charles Duhigg

Ever walk away from a conversation feeling more disconnected than before? You're not alone — and bestselling author Charles Duhigg is here to explain why. In this powerful episode, Charles (author of The Power of Habit and Supercommunicators) reveals the hidden science behind every conversation that fails — and exactly how to turn it around. Learn how to recognize the 3 types of conversations, why most breakdowns happen even with good intentions, and what super communicators do differently to build trust, defuse tension, and connect deeply — fast. Kwame and Charles break down: Why practical advice often backfires in emotional conversations The “matching principle” and how to use it How to avoid one-upping and start listening for real Why asking better questions is your #1 communication superpower This isn’t just about talking — it’s about leading, connecting, and transforming every difficult conversation you face. Whether you're leading a team, navigating conflict at home, or just want to be heard — this episode is your playbook. Connect with Charles Duhigg Follow Charles Duhigg on LinkedIn https://www.charlesduhigg.com/ Buy the book: Supercommunicators Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn The Ultimate Negotiation Guide Click here to buy your copy of How To Have Difficult Conversations About Race! Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!