Succeed on the Phone - with Telephone Assassin Anthony Stears

Would you like to get even better at communicating over the telephone? Anthony Stears, AKA 'The Telephone Assassin' is on a mission to get businesses talking again and to stop people from hiding behind their emails and social media! On this week's show, Anthony will help us to learn the importance of telephone etiquette, how to perfect our telephone pitch, the 3 groups of people you should be targeting as well as why a structure is better than a script. All of these enabling you to take control of your conversations and to give you the ability to make each call count. If you are one of the many people who are daunted by picking up the phone to a potential customer, calling someone to deliver bad news, or addressing an awkward situation/customer, this show is an absolute must!