Success Leaves Clues: Ep267 - Bridging the Gap in Pediatric Healthcare with Adam Saperia, CEO of KixCare

In this episode of Success Leaves Clues, hosts Robin Bailey and Al McDonald sit down with Adam Saperia, CEO of KixCare, Canada’s first and only dedicated virtual pediatric care platform. Adam shares how KixCare emerged from a team of physicians who saw a glaring gap during the pandemic—children were not being adequately served by generic virtual care. With a mission to deliver specialized, accessible, and trusted healthcare for kids, KixCare connects families across Canada with top pediatric experts, ensuring timely and compassionate support whether the concern is physical, developmental, or mental health–related. Adam discusses his path from healthcare innovation to entrepreneurship, the future of digital pediatrics, and how technology can enhance, not replace, the human connection in care. He also sheds light on how employers and insurers can help parents by integrating family-focused care into benefit programs, improving both workplace productivity and well-being. You’ll hear about: A Mission Born from a Gap: How a team of pediatric professionals saw that “kids aren’t just tiny adults” and built a platform designed specifically for them. Virtual Care for Real Families: How KixCare resolves over 90% of cases virtually while maintaining compassion and quality of care. From COVID to Continuity: Why virtual care is here to stay and how it’s evolved since the pandemic. Workplace Wellness for Parents: How KixCare helps employers support working parents and reduce absenteeism. Building Trust Through Expertise: Why pediatric specialization is essential to earning family confidence in virtual health. AI and the Future of Care: How tools like medical scribes and telehealth devices will help providers focus on connection, not paperwork. Purpose and Legacy: Why Adam views every appointment as planting the seeds of healthier futures for children and families worldwide. If you’re a benefits advisor, HR leader, or parent looking to better support families through smarter healthcare access, this episode will open your eyes to how innovation and empathy can work hand-in-hand to change the future of care in Canada. We talk about: 00:00 Introduction   03:00 How a Team of Physicians Sparked a Virtual Care Revolution 05:00 Why Pediatric Expertise Matters in Digital Health 07:30 From Pandemic Response to Permanent Care Model 09:00 Building Trust Through Qualified Pediatric Professionals 10:30 Recruiting and Retaining the Best in Children’s Health 13:00 The Role of SickKids and Raising Pediatric Standards 14:00 Challenges of Scaling a HealthTech Business 16:30 The Employer Advantage: Supporting Parents Through Benefits 17:30 90% of Cases Solved Virtually and The Data Behind It 18:30 Mental Health and the Urgency of Access 20:00 Overcoming Misconceptions About Virtual Care 21:00 New Tech for Parents: At-Home Diagnostics and Real-Time Support 22:00 Educating Employers and Expanding Access 23:00 The Role of AI in the Future of Pediatric Care 25:00 Reducing Provider Burnout Through Technology 26:00 Planting Trees for Future Generations: Adam’s Vision for the Future  Connect with Adam LinkedIn: https://www.linkedin.com/in/adamsaperia/  Website: https://kixcare.com/  Connect with Us LinkedIn: Robin Bailey and Al McDonald   Website: Aria Benefits and Life & Legacy Advisory Group