Successful Chatbot Use-Cases and the Importance of Starting with a Focus - With Sasha Caskey of Kasisto

Almost any time we engage with financial institutions, chatbots are at least part of the conversation. There are not many credible chatbot companies that are focused explicitly in banking, but Kasisto is one of them. Our guest this week, Sasha Caskey, is CTO of Kasisto. Sasha talks about starting small with chatbots and reasonable expectations for them in banking. If you're interested in mapping the full landscape of AI applications in financial services, be sure to watch our AI Opportunity Landscape video at emerj.com/fs1.