Sue Murphy, Chief Experience Officer, UChicago Medicine, Chapter 2

from healthsystemCIO – Strategies for Hospital IT Leaders

The way not to teach care providers how to show empathy and incorporate it into their workflow? By mandating it, says Sue Murphy, who believes it should be less about checking a box, and more about understanding what others are feeling. Source: Sue Murphy, Chief Experience Officer, UChicago Medicine, Chapter 2 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

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Sue Murphy, Chief Experience Officer, UChicago Medicine, Chapter 2

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