Supply chain, work from home reality, crisis management: Highlights of the week

Supply chain, work from home reality, crisis management: Highlights and valuable insights from the week of March 27, 2020. David Valejo, VP of Digital Business Planning at SAP discussed Amanda Magee, Principal at Trampoline Design, shares how her business has been affected by COVID-19 and provides insight on how they've pivoted how they work to continue to provide customers with the service they need. Stephanie Thum, Founding Principal at Practical CX, shares her personal experience of effective communication as we continue our series on leadership during uncertainty. Presented by The Future of Customer Engagement and Experience (www.the-future-of-commerce.com), where you can find our section of information dedicated to leadership, data, and current news around COVID-19.