EPISODE · Mar 9, 2026 · 1H 11M
Support at Home… But Not When You Need It: Adrian Morgan on What Went Wrong 6 Month On
from A Wake Up Call · host Dane Mitchell and Rose Plater
4,812 older Australians died waiting for the right level of home care last financial year. When Adrian Morgan last joined the podcast, he warned that Support at Home could create serious unintended consequences. Six months on, a lot of those predictions have played out. So what went wrong? In this episode, Adrian Morgan is sitting down with Dane and Rose to talk about what’s happened since the Act came into effect and whether the course can still be fixed. If you want to listen to our first episode with Adrian you can listen to it on Spotify or Apple. Key moments: 0:00 - Six months in… what has actually changed since Support at Home began? 7:59 - Co-contributions: are they quietly pushing people to refuse care altogether? 11:28 - The prediction that the system would collapse under its own weight… is it already happening? 13:29 - Why are clients being reassessed out of services they were already receiving? 22:09 - The “black box” algorithm: who really controls the outcome of an assessment? 24:58 - Dementia, diabetes, anxiety… and told there’s “no impairment.” How is that possible? 28:32 - Are regional providers about to hit a financial breaking point? 32:49 - Is there anything in this reform that’s actually working as intended? 36:47 - CHSP: the only part of the system functioning well… so why merge it? 40:12 - What happens to provider viability if CHSP disappears tomorrow? 49:22 - Have peak bodies been too cautious “inside the tent?” 59:18 - Seven changes that could stabilise Support at Home 1:04:02 - The promise list vs the reality list: affordable, simple, person-centred… or something else? 01:08:59 - If the Minister is listening… What would need to change, today?
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Support at Home… But Not When You Need It: Adrian Morgan on What Went Wrong 6 Month On
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