Support Engineer to Microsoft Partner CEO: Shane Gronniger & GCS Technologies

Straight out of university, he and two mates launched a small MSP in Austin.No capital.No customers.No business degrees.Just curiosity, grit, and a knack for solving real tech problems.Fast forward 25 years…Shane Gronniger is now CEO of GCS Technologies, one of Texas’ top Microsoft Partners:➡️ 45+ employees➡️ 100s of long-term clients➡️ Still 100% privately owned➡️ Still no outbound sales teamHis growth strategy?Earn trust. Educate clients. Stay hands-on with the tech.No lock-in. No fluff. Just real work and real relationships.In this week’s Microsoft Mentors, Shane shares the blueprint:➡️ Why GCS bet big on Microsoft-first security➡️ How to grow without sales reps or investors➡️ What “AI readiness” really looks like in the SMB market➡️ How to keep clients loyal with zero contractsIf you’ve ever wondered what it really takes to go from support engineer to Microsoft Partner CEO, this is your episode.What would you tell your younger self starting out in tech?