Supporting customers with gambling addictions

It is estimated that between 2.5 to 4.3 million people in Britain may be affected by gambling related harm. With discussion among firms about 'gambling blocks' on customer accounts, and the Gambling Commission mooting a total ban on the use of credit cards for gambling, the sector is going through a time of great change. To explore these issues, the Trust's Vulnerability Lead Chris Fitch is joined at the National Problem Gambling Health Clinic by: - Dr Henrietta Bowden-Jones, Director and Founder of the Clinic - Owen Baily, Campaigner who has lived with a gambling addiction since his 20s - Natalie Ledward, Vulnerable Customer Specialist at Monzo - Stuart McFadden, Head of Financial Difficulties at Monzo