Supporting Employees When They Make Mistakes: Twitter Edition

If you've never screwed-up on the job, raise your hand. Okay... you with your hand up... you're lying. Knock it off. Throughout the workplace - from interns to executives - mistakes happen on the daily. They can be soul-crushing defeats or they can be great opportunities for learning and improvement. Which direction it goes is largely on the manager. In today's video, we talk a bit about the "Dear Intern" hashtag that was trending on Twitter and how it serves as a great example of how to not be an a**hole when someone on your team screws up.