Survivor-Centric Leadership: Practical Guidance to Address Today's Evolving Priorities

In this episode, host Nicolette Casey Phillips speaks with Richard Serino, former deputy administrator of the Federal Emergency Management Agency and longtime emergency management leader. Their conversation dives into the evolving priorities facing today’s preparedness professionals, the importance of survivor‑centric leadership, and the lessons Serino has learned from decades of service in emergency medical services, federal response, and national preparedness initiatives. Serino shares practical guidance for strengthening coordination, communicating effectively during complex incidents, and developing the next generation of emergency management professionals.