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Jul 9, 2025 14 min

Susan Hailey, CHRO at Enable

from Built By People Hosted by Madeline Safsten + Kimball Payne

Navigating Leadership Transitions with Susan on Built by People PodcastIn this episode of the Built by People Podcast, Susan shares her journey from IBM marketing and sales to HR and talent acquisition in the technology sector. Susan discusses the challenges and strategies involved in upgrading leadership team capabilities during significant revenue growth. She emphasizes the importance of fact-based approaches, building trust, and flexibility in team dynamics. Susan also shares insights on the delicate conversations about leadership changes and the positive impacts of making the right leadership decisions. The conversation highlights the ongoing process of forming robust and cohesive teams to drive business success.00:00 Introduction to the Built by People Podcast00:14 Sponsor Message: Previ Network00:38 Guest Introduction: Susan's Career Journey01:36 Leadership Team Upgrades for Growth04:07 Navigating Delicate Leadership Conversations06:27 Handling Leadership Transitions08:09 Current Role and Team Dynamics12:35 Parting Advice for Building Strong Teams13:59 Conclusion and Thank You

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Susan Hailey, CHRO at Enable

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