Susan Odle CEO of StorMagic: Why Humanity Matters in Leadership

Susan Odle, CEO of StorMagic, joins Clint Betts for a conversation on leadership, remote culture, AI, and the future of edge infrastructure.StorMagic helps organizations keep critical systems running in remote environments around the world — from retail stores and warehouses to utilities and manufacturing sites. In this episode, Susan explains how the company simplifies virtualization and infrastructure for businesses that can’t afford downtime.The conversation also dives deep into modern leadership: why empathy matters, how remote-first companies build culture intentionally, and why the best leaders today must balance performance with humanity.00:00:00 - Introduction and Background00:00:32 - Joining StoreMagic00:01:08 - StoreMagic's Edge Solutions00:02:41 - Democratizing Business00:03:23 - StoreMagic's Stability and Reliability00:04:09 - Transition from CGO to CEO00:06:05 - Daily Routine and Meditation00:07:43 - Importance of Notepads00:08:41 - Company Culture and Remote Work00:10:33 - Management Strategy and Culture00:12:41 - Reading Recommendations00:14:19 - Changing Management Paradigms00:15:03 - AI and Operational Data00:17:45 - AI Implementation Strategy00:18:24 - Market and Economic Impact00:21:00 - Leadership Qualities00:23:16 - Reflecting on Opportunities Given00:25:00 - Closing Remarks and Future TopicsIf you’re a founder, operator, IT leader, or executive navigating AI, remote work, and modern leadership, this conversation is full of practical insight.