Suspenders & Double Dutch: Scaling AI Without Losing the Human Touch with Vicki Deal-Williams | 143

Send us Fan MailIn this interview episode, Mallory Mejias and Amith Nagarajan sit down with Vicki Deal-Williams, CEO of the American Speech-Language-Hearing Association (ASHA), to explore how a century-old organization is thoughtfully embracing AI. Vicki shares how ASHA’s AI Innovation Day sparked a cultural shift across staff—from skeptics to the “suspenders group” eager to experiment—while reinforcing a people-first philosophy. The conversation dives into balancing governance with creativity, designing impactful AI experiences even for small teams, and building tools like an evidence-based AI navigator to better serve members. Along the way, they unpack leadership lessons on change management, capacity building, and why adopting AI is less about perfection and more like jumping into a game of double Dutch—messy, continuous, and worth it. 🔎 Find Out More About ASHA:https://www.asha.org/ 🤖 Join the AI Mastermind: https://sidecar.ai/association-ai-mastermind 📕 Download the New 3rd Edition of ‘Ascend’:https://sidecar.ai/ai📅 Register for digitalNow2026 in Washington, D.C. from October 25–28:  https://digitalnow.sidecar.ai🎀 Use code AIPOD50 for $50 off your Association AI Professional (AAiP) certification at https://sidecar.ai/aaip🚀 Help Us Grow Our Reach - Share With a Friend or Colleague!👍 Like & Subscribe!https://x.com/sidecarglobal https://www.youtube.com/@SidecarSynchttps://sidecar.ai/ https://www.linkedin.com/company/sidecar-global/Amith Nagarajan is the Chairman of Blue Cypress, a family of purpose-driven companies and proud practitioners of Conscious Capitalism. The Blue Cypress companies focus on helping associations, non-profits, and other purpose-driven organizations achieve long-term success. Amith is also an active early-stage investor in B2B SaaS companies. He’s had the good fortune of nearly three decades of success as an entrepreneur and enjoys helping others in their journey.https://linkedin.com/amithnagarajan Mallory Mejias is passionate about creating opportunities for association professionals to learn, grow, and better serve their members using artificial intelligence. She enjoys blending creativity and innovation to produce fresh, meaningful content for the association space. Mallory co-hosts and produces the Sidecar Sync podcast, where she delves into the latest trends in AI and technology, translating them into actionable insights.https://linkedin.com/mallorymejias