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EPISODE · Mar 31, 2026 · 17 MIN
Sutter Health 1st to Adopt Epic's AI Chatbot For Patients
from 1nessAgency Insights
Sutter Health became the first health system to implement Epic's AI-powered patient chatbot in 2026, marking a shift in how large integrated delivery networks handle the digital front door. The deployment comes as healthcare systems face mounting pressure to reduce call center costs while meeting co
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Sutter Health 1st to Adopt Epic's AI Chatbot For Patients
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