EPISODE · Mar 31, 2026 · 17 MIN
Sutter Health 1st to Adopt Epic's AI Chatbot For Patients
from 1nessAgency Insights
Sutter Health became the first health system to implement Epic's AI-powered patient chatbot in 2026, marking a shift in how large integrated delivery networks handle the digital front door. The deployment comes as healthcare systems face mounting pressure to reduce call center costs while meeting co
What this episode covers
Sutter Health became the first health system to implement Epic's AI-powered patient chatbot in 2026, marking a shift in how large integrated delivery networks handle the digital front door. The deployment comes as healthcare systems face mounting pressure to reduce call center costs while meeting co
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Sutter Health 1st to Adopt Epic's AI Chatbot For Patients
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