EPISODE · Jun 6, 2017 · 40 MIN
SVP Member Experience at Peloton, With Brad Olson - CB54
from The Chief Customer Officer Human Duct Tape Show
Peloton is a mission based company that deliberately crafted every element of its experience, from the build of the bike to its delivery, usage and even helping people move their bike from one home to another. Our conversation charts Brad's path from consultant to Bain, to Starwood hotels and his groundbreaking work at Peloton.
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SVP Member Experience at Peloton, With Brad Olson - CB54
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