SWDA: Leading digital transformation - People before technology

The Skills and Workforce Development Agency presents: Sailing Through Transformation — New Horizons. AI is changing the way businesses operate but does growth still have to mean hiring more people? And how can workers stay relevant as technology reshapes the workplace? Raine Goh, founder and CEO of IT solutions provider Business Buddy, shares how her company is helping SMEs embrace AI and digital transformation by automating repetitive work and improving productivity. She explains why her team chose to reskill employees instead of replacing them, how content writers became prompt writers, and why businesses should see AI as a tool for transformation rather than a threat. The conversation also explores why curiosity and continuous learning are becoming essential in an AI-driven workplace.See omnystudio.com/listener for privacy information.