Swisscom KI-Assistentin «Sam» lässt Kunden verzweifeln

What this episode covers

Der Swisscom KI-Bot sorgt für Frust: Er sei schlecht trainiert, schwer von Begriff und vermittle oft ans falsche Ort. +++ Weiters Thema: Automatische Vertragsverlängerungen bei Online-Partnervermittlungen.

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How long is this episode of Espresso?

This episode is 13 minutes long.

When was this Espresso episode published?

This episode was published on April 9, 2026.

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