Switching Sales Modalities

Are you using a sales video, a sales letter, or a webinar to sell your product? We suggest testing out a few of these unique options to increase your conversion rates. ---Transcript--- Hey everyone, this is Russell Brunson and welcome to the Marketing in Your Car podcast. Today, I want to talk about a topic that I think is really fascinating. I've never really seen anyone else talk about it before but it's been a big part of our business. The basic concept is people learn and consume information in different ways. I'm not talking so much like the products that you sell but more so about how you sell them. For example, what we found is there are some people who love to watch webinars. That's their favorite thing in the world. They'll sit on webinars all day long. They get on every webinar that happens. They buy off webinars. They love webinars. There are other people who can't stand webinars. No matter how much benefit is going to be on a webinar, they're not going to get on it. That's kind of like me. I think webinars are cool. I love selling through webinars but I don't like getting on webinars. I can't take an hour, two hours, three hours of my time usually during the day to watch a webinar, so I don't typically like that. That's one sales style. Another sales style is sales videos. Some people love watching sales videos, and they'll watch them all the way through, and that's how they prefer to consume the information. Me on the other hand, I normally can't sit down and just watch a sales video. It drives me crazy. The third modality is reading. Some people like to actually read a sales letter. That's the way that they consume and are more likely to purchase the product. There's other things as well. There's phone calls. There's a lot of different things you can do. What I want to talk about is just the importance of selling your clients in multiple different modalities, meaning for example, we're tomorrow launching a product in the weight loss industry, and we're also launching a product in the internet marketing industry. Both of those products, we're leading with a sales video. We've found that traditionally, a sales video will make us more money than a sales letter or things like that so we're leading the front end of both of those offers as a sales video, which is kind of cool but a lot of people, like I said, aren't going to actually watch a sales video for whatever reason. It's too long, they drive them crazy. Maybe they're at work and they can't have the volume up. There are a million different reasons why someone may not. What we've found is that we'll lead with what we think is our strongest modality, the version of the page that's going to be the best, and we'll put it out there, and then what we'll do is if somebody doesn't purchase from that, we'll have an exit pop-up. The exit pop-up will pop-up the sales letter version for those people who don't want to sit through a video. Boom, it will pop it up, and they can read the whole, it's basically the transcript of the sales video. We've found by doing that, we've seen huge, huge increases in response rates. I think it's because, like I said, people like to consume things in different ways. When we first launched our Dot Com Secrets local webinar about two years ago, the way we launched initially was an automated webinar. That did really good. After I think 10 days, maybe seven days, something like that, if they hadn't purchased from the webinar, then we sent a sequence of emails pushing to a sales letter version of the webinar which is basically the same message but in sales letter format. That dramatically increased our sales from people who just didn't watch the webinar, didn't have time to watch the webinar, whatever the reason was. Then boom, they saw the sales letter, and that gave it to them in a format and a fashion they could actually consume. We also for a little while there, we stopped doing it mostly because it was a hassle but it worked. It's one of those things we probably should have kept doing but when people would opt into the webinar, we'd have a small upsell for five dollars. If they bought that upsell, we would actually ship them out a DVD of the webinar which was kind of cool so they could watch the webinar through DVD, and we'd give them a printed out version of the sales letter of the webinar, just a couple little cool things like that just to get our message in people's hands in multiple different ways because you have no idea what the person that clicked on your ad, what type of person they are, what type of way they like to learn, what form of communication is going to be the most likely to close and sell something like that. I guess my message for today is just have a little fun with your sales stuff. Don't just have a sales video, just a sales letter, just a webinar. Take those elements and make other versions of it. Traditionally, our sales letter is just the transcribed version of our sales video or our sales webinar so it's the same message, just in a written out format so they can actually see it. We've even done it before where we had people pay for the transcripts of a webinar and it was amazing, people pay for the transcripts. They would get that and they would basically be reading the whole sales letter, and boom, those people were more likely to purchase as well. That's just my message for today. I'm at the office now and ready to have some fun today with our two product launches we're working on, but again, both of those, we're using different modalities, and you should as well. Have some fun with it, you guys, and we'll talk to you all soon.