Systems in Session: Mastering Your Client Journey & Client Experience ft. Erin Belles

What happens when a creative business owner finally finds the systems support she didn’t know she needed? Absolute magic.In this episode, I’m joined by Erin Belles, a custom framer and photographer who discovered my work through a two-year-old podcast episode. Three days later, she was a Systems & Session client. We dive deep into how she went from barely using Dubsado to confidently running a luxury client experience from start to finish.Erin shares how she created a branded, high-touch proposal, wrote 33 pre-written emails during a solo hotel “workcation,” and built workflows for every offer—including newborns and heirloom portraits. If you’ve been dreaming of systems that make your business feel easier but still offer a high-touch client experience, this one’s for you.Find It Quickly:00:28 - Creating A Unique Client Experience01:18 - The Journey to Finding the Right System02:25 - Implementing Dubsado: Challenges and Successes05:41 - Creating a High-Touch Proposal13:05 - The Importance of Client Communication18:41 - Morning Routine and Work-Life Balance19:17 - Family and Newborn Workflows21:26 - Creating and Customizing Proposals22:38 - Email Systems and GPT Integration25:57 - Refining Client Communication28:07 - Final Thoughts and TestimonialsMentioned in this EpisodeSystems in SessionDubsadoConnect with ErinWebsite: erinbellesphotography.comInstagram: @erinbellesphotographyct