TA 29: Kindness is a Rare Leadership Skill

A client is calling and they want a discount because something went wrong. An employee is missing on targets and results are slipping, they need to be realigned. The bank just called and a supplier took payment of a delivery early via automated transfer and there's a cash crunch. As a leader things come at us from all directions all the time – but how do we cope? Well, usually we need a little help to resolve all of these … sometimes from the other party. We can't get their help with a closed fist – with a fight. Sure, sometimes we can beat them into submission. We can convince the customer that no – no discount that's the way it is. We can levy consequences on our employees and hold them accountable, force them to do better. We can scream at the bank, or the supplier. Or … we can do the uncommon thing and be kind. Being kind opens the door to handling challenges from a position of opportunity, with an open hand … also allows people around you to help. Leverage is all about getting people to help you – especially in uncommon circumstances. Be kind! Let's work together to make this year the best one yet. I want to help you. Please go to www.PaperNapkinWisdom.com and sign up, we'll send you the e-book that contains the secret structure that will build more scalable, even exponential results than you had thought possible. You have so much to give, you had better start now. Take Action is a short podcast, usually between 3 to 5 minutes long, and the focus is on the small, 1% improvements we can make in our businesses and lives. Small changes make a big difference! This podcast will help you make small changes that will change your world, so we can together save the world one entrepreneur and small business at a time! Based on The Book Paper Napkin Wisdom: Your 5 Step Plan to Life and Business Success ? get yours now on Amazon or at Paper Napkin Wisdom. Subscribe to both our podcasts Paper Napkin Wisdom and to Take Action by Paper Napkin Wisdom now.