Tackling Chargebacks in Time of COVID-19

The economic upheaval brought on by the COVID-19 pandemic is already causing a spike in card chargebacks, particularly in the travel and entertainment sectors. Suresh Dakshina, Co-Founder of Chargeback Grurus, explains what the card brands are doing, and what ISOs and agents can do to help merchants avoid losses from disputed transactions in these crazy times. Plus, James and Patti provide an overview of how ISOs and agents can put the federal government's $2 trillion stimulus package to work for them and their merchants. And James explains how to leverage Facebook for merchant outreach. Details on SBA Loan Programs available here. U.S. Treasury Department Resources available here.