Tackling Customer Trust: Affordability
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With new technologies, increasing prices, and greater expectations, the utility-customer relationship is growing and evolving. An important piece of the conversation is customer trust, and what better way to gain trust with customers than to address affordability? Kevin Savage of Deloitte Digital joins us On the Grid to tackle some hard truths and discuss how utilities can be proactive when it comes to building trust with their customers.
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This episode is 24 minutes long.
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This episode was published on June 26, 2023.
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