Tackling EMR Challenges While Keeping Patients Happy

What do you do when your EMR transition feels overwhelming, your staff is stressed, and patient care needs to stay on track? In this episode of Podiatry Practice Mastery, I share how I’m navigating day 9 of our ModMed EMR transition while keeping morale up, staying efficient, and continuing to deliver quality care. From optimizing workflows to managing a busy shockwave therapy schedule, I walk you through my strategies for balancing change and growth while aiming for the $1,000,000 practice milestone.What You’ll Learn in This EpisodeHow I’m navigating our ModMed EMR transition and boosting staff moraleWhy writing down 10 positive daily wins helps manage big changesPatient case insights from chronic plantar fasciitis to sesamoid bone edemaWhen I recommend shockwave therapy over cortisone or surgeryHow I handle complex patient situations and challenging personalitiesWhy You Should ListenSwitching to a new EMR can feel chaotic, but it doesn’t have to derail your practice. In this episode, I share real-life workflows, case-based insights, and mindset shifts that are helping us move through the transition while maintaining patient satisfaction and scaling our operations. If you’re a practice owner dealing with growth and change, this one’s for you.Key Topics Covered[0:01] How day 9 of the EMR transition is impacting workflows[0:17] Boosting morale and reducing stress with team strategies[1:14] Writing down 10 daily positives to maintain focus[2:05] Managing multiple shockwave therapy cases efficiently[3:20] Handling a challenging patient with persistent heel fissures[4:12] Using shockwave for bone marrow edema and sesamoid injuries[5:27] Treating pediatric Severs, plantar fasciitis, and callus care[6:20] Mental health strategies for practice owners during big changes👉 Tune in to discover how I’m balancing patient care, workflow improvements, and staff morale—all while transitioning to a better EMR system and growing the practice.