Tactical Tuesday: Empathy Mapping

from Business Agility Now Podcast · host Scaled Agile

A key way to understand what your customers really want is to get unbiased answers to your questions, which is sometimes easier said than done. In this episode, Adam shares an important tool to help you get that information so you can make smart, customer-centric decisions.

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This episode is 2 minutes long.

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This episode was published on February 1, 2023.

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