Taking a Proactive Approach to CSM: Advice from Bernadette Risley
from GSD - Getting Services Done Hosted by Jeffrey R Kushmerek
In this episode, Jeff interviews Bernadette Risley about using good sales tactics to be better CSMs. They discuss the importance of having a strategy in place before executing any customer success initiatives and how to review original objectives.
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How long is this episode of GSD - Getting Services Done?
This episode is 38 minutes long.
When was this GSD - Getting Services Done episode published?
This episode was published on January 29, 2023.
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