Taking charge with calm

A lot of the time in HR, we don’t actually have power — we have influence. And the most effective kind of influence often comes from calmness. In this week’s 12-minute HR lesson, I share a story that started with a car accident (literally, half an hour before recording!) — and ended with a lesson about leadership, composure, and how to take charge when no one’s in charge. We unpack: -What it really means to be “in charge” - What calmness looks like in action (even when you’re paddling like mad underneath) - How to assert influence through tone, timing, and clarity — not volume Because sometimes the most powerful person in the room… is the calm one.