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Tales From The Cube - Episode 23-009 - Bullies On And Off The Call episode artwork

EPISODE · May 18, 2023 · 41 MIN

Tales From The Cube - Episode 23-009 - Bullies On And Off The Call

from Tales From The Cube · host Cliff Tooher

Call centers are magnets for bullies. It's a very serious problem, and so is dealing with customers on calls who are bullies. This is a frank discussion about the problem and what can and should be done to address it. Guy Winch, Ph.D. Author The Squeaky Wheel is quoted in this episode. https://www.guywinch.com/ Blog post-Last Frontier Bullying in call centers

What this episode covers

Call centers are magnets for bullies. It's a very serious problem, and so is dealing with customers on calls who are bullies. This is a frank discussion about the problem and what can and should be done to address it. Guy Winch, Ph.D. Author The Squeaky Wheel is quoted in this episode. https://www.guywinch.com/ Blog post-Last Frontier Bullying in call centers

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Tales From The Cube - Episode 23-009 - Bullies On And Off The Call

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Frequently Asked Questions

How long is this episode of Tales From The Cube?

This episode is 41 minutes long.

When was this Tales From The Cube episode published?

This episode was published on May 18, 2023.

What is this episode about?

Call centers are magnets for bullies. It's a very serious problem, and so is dealing with customers on calls who are bullies. This is a frank discussion about the problem and what can and should be done to address it. Guy Winch, Ph.D. Author The...

Can I download this Tales From The Cube episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
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