Tales From The Cube - Episode 23-014 Tier 1 2 and 3 episode artwork

EPISODE · Jul 18, 2023 · 28 MIN

Tales From The Cube - Episode 23-014 Tier 1 2 and 3

from Tales From The Cube · host Cliff Tooher

What do T1, 2, and 3 do in tech support? I explore this edition of the podcast. I also tackle the recent uptick in angry customer interactions with a message about the importance of being respectful on the call.

What do T1, 2, and 3 do in tech support? I explore this edition of the podcast. I also tackle the recent uptick in angry customer interactions with a message about the importance of being respectful on the call.

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Tales From The Cube - Episode 23-014 Tier 1 2 and 3

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How long is this episode of Tales From The Cube?

This episode is 28 minutes long.

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This episode was published on July 18, 2023.

What is this episode about?

What do T1, 2, and 3 do in tech support? I explore this edition of the podcast. I also tackle the recent uptick in angry customer interactions with a message about the importance of being respectful on the call.

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