EPISODE · Sep 25, 2023 · 22 MIN
Tales From The Cube - Episode 23-018 - Quality Part 2
from Tales From The Cube · host Cliff Tooher
This is the second of two episodes about how quality works in a call center. This talk outlines what a Quality evaluator does and why they do it.
What this episode covers
This is the second of two episodes about how quality works in a call center. This talk outlines what a Quality evaluator does and why they do it.
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Tales From The Cube - Episode 23-018 - Quality Part 2
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