Tales from the Towers: Episode 23 - Overcoming Network Challenges and Building a Resilient Future

Welcome to Episode 23 of "Tales from the Towers"! In this episode, our hosts Arno, Nico, and Noemsie discuss the recent challenges techCONNECT faced, including downtime, client frustrations, and network upgrades.We delve into the technical details of upgrading from a single link fiber provider to a more robust network with failover capabilities. Nico and Arno share their experiences dealing with account managers, unexpected downtimes, and the monumental task of reconfiguring over 1,500 nodes. Despite the hurdles, our team persevered to build a more resilient and faster network for our clients.Highlights include:The 11-day network downtime and its impact on clients.Switching to a new fiber provider and setting up a failover system.Reconfiguring the network for better performance and stability.Shoutouts to our clients, team members, and partners who supported us through this challenging period.Insights on future-proofing the network and expanding our services.Thank you for tuning in! Don't forget to like, comment, and subscribe for more updates from techCONNECT.Tags:#techCONNECT #TalesFromTheTowers #WirelessInternet #NetworkUpgrade #ISP #FiberProvider #TechPodcast #NetworkStability #FailoverSystem #TechSupport #NetworkConfiguration #ClientSupport #SouthAfricaTags (for YouTube):techCONNECT, Tales from the Towers, Episode 23, Wireless Internet, Network Upgrade, ISP, Fiber Provider, Tech Podcast, Network Stability, Failover System, Tech Support, Network Configuration, Client Support, South Africa, Internet Service Provider, Technology, IT SupportEnjoy the podcast and stay connected with techCONNECT for more updates and insights!Learn More:Visit our website: https://www.techconnect.africa/Follow us on Facebook: https://www.facebook.com/techconnectispSubscribe to our YouTube channel for more videos: https://www.youtube.com/@techCONNECTISP