#TalkBack: Prepaid, promised, then gone — lessons from the Wan Yang closure

from Talkback · host CNA

The Consumers Association of Singapore says it has received a total of 1,065 reports regarding the sudden closure of massage and foot reflexology chain Wan Yang. Customers have also reported losses of about S$1.29 million in unused prepaid packages as of 23 Jan 2026. Daniel Martin discusses further with Associate Professor Lau Kong Cheen, Head of Marketing Programme, Singapore University of Social Sciences, School of Business. See omnystudio.com/listener for privacy information.

Episode metadata supplied by the publisher feed · Published Jan 27, 2026

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#TalkBack: Prepaid, promised, then gone — lessons from the Wan Yang closure

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