Talking CX problems and projects - with Nicole France

from SAP and Enterprise Trends Podcasts from Jon Reed (@jonerp) of diginomica.com

Let's hear Nicole's take on successful CX projects - and the buzzwords she hates. In this edition of Enterprise Hits and Misses radio, Jon also unveils a new format he'll use frequently - the whiffs and picks countdown. Plenty of audience questions factor into this one. Note: you can see the video version of this at youtube.com/jonathanwreed

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This episode is 1 hour and 7 minutes long.

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This episode was published on November 22, 2020.

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