Talking Supply Chain: AI-driven planning enters a new phase

AI may be reshaping every corner of the supply chain, but nowhere is the shift more profound—or misunderstood—than in planning. In this week’s Talking Supply Chain, Gartner Director Analyst Jan Snoeckx explains why autonomous and agentic AI are no longer abstract promises but practical capabilities gaining traction inside large enterprises. Gartner’s latest research shows that autonomous planning has officially passed the “peak of inflated expectations,” moving out of hype and into measurable value. That shift, Snoeckx notes, reflects a deeper mindset change: companies aren’t asking if AI can help planners anymore; they’re asking how it should.