Talking Technological Transformations with Exotec and Accenture

Rewind the clock to the turn of the century and the technological landscape within warehousing and logistics was a lot less crowded. Today, companies are often faced with an overwhelming choice of solutions, making it more difficult than ever to determine the right tech stack to invest in. It is against this backdrop that Andy Williams and Steve Osburn join the Supply Chain Now podcast, the pair holding vast experience in the field of logistics. As Executive Vice President of Sales for warehouse robotics firm Exotec, Williams draws on two decades of knowledge gained from working in international supply chains and logistics technology. Osburn, meanwhile, brings 25 years of all-round supply chain experience to his role as Managing Director of Accenture’s system automation division. Both experts discuss how their current positions are all about providing answers to complex problems. For Williams, this involves sitting down with organizations and seeing how Exotec can integrate various robotics and technological solutions, including those from third parties, into their warehousing setups. Osburn also enjoys the challenge of negotiating unique logistics scenarios, helping clients take ideas from concept through to implementation. Discussions also center around the impact of the pandemic on retail and warehousing, how the need for flexibility rapidly emerged, and how a choreography between software and physical robotics is crucial to the functioning of today’s distribution networks. The ability to do more with less space, the duo agree, has been a dramatic change that has unfolded over the past 15 years. Other key talking points include: The human-automation dynamic. Calculating ROI and a cost versus benefit analysis.Achieving organization-wide buy-in from the outset of supply chain transformation projects.Additional Links & Resources:Learn more about Exotec: https://www.exotec.com/Learn more about Supply Chain Now: https://supplychainnow.comWEBINAR- AI-based forecast automation dreams do come true at Danone: https://bit.ly/3RRcMRjWEBINAR- Inflation & SMBs: Unlocking Cash Tied up in Inventory: https://bit.ly/48BIUzNThis episode is hosted by Scott Luton and Kevin L. Jackson. For additional information, please visit our dedicated show page at: https://supplychainnow.com/talking-technological-transformations-exotec-accenture-1226 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at [email protected]© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.