TBL Episode 39: Why your customer's results are the backbone of your online business

If your online business doesn't deliver results for your customers, you're probably going to have a difficult time continuing to get new customers. It doesn't matter if you sell digital products or services — your offer has to deliver the goods. Over the last couple years, we've seen our clients at Evolved Finance double down on making sure their products and services provide an experience that gives their customers the best chance at getting results, but it's changing how they structure their offers, their internal operations, and their profitability. In this episode, we cover: The state of course based, service based, and agency based business models and how they're starting to blend together Why course creators are starting to create offers that go beyond just their courses Why hiring internal employees is becoming more common but making it difficult to maintain higher profits Why the way you get results for your customers can be a competitive advantage