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EPISODE · May 14, 2026 · 24 MIN

The Art of Handling a Pissed Off Customer

from The Contractor Fight with Tom Reber

Stop being a punching bag for clients who don't respect your time or your team. In this episode, Derek and Tim break down a real-world blow-up with a customer who thought yelling would get him a free pass on the rules. You’ll learn how to match energy without losing your cool, why paperwork is your best weapon in a fight, and why "the customer is always right" is a lie that’s killing your profit.============================================================For over a decade, contractors have asked us the same question. Do you have a sales-only training program? The answer was always no. Until now. https://thecontractorfight.com/command============================================================== Rate the Podcast ==Help your fellow contractors find the podcast! Please leave a rating/review.Apple PodcastsSpotify

Episode metadata supplied by the publisher feed · Published May 14, 2026

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