TCF586: Friday Fails - Repeat Business

Repeat business is the holy grail for any business — it is more than just a sign of customer satisfaction; it is the key to long-term sustainable growth!    Dan advises you to focus on the relationships resulting in revenue, sales, and jobs you need to grow your business. If you do that, you will have a steady stream of leads in the future.   In this episode, we talk about…  Building a long-term relationship with a client on trust A repeat client is exponentially easier to do business with than a cold call Tips to increase customer retention rates and get more repeat customers Resources:  == Check out Contractor Sales Pros on Facebook. The place to ask questions and share strategies and best practices to help each other get better as salespeople in the construction industry: https://thecontractorfight.com/salespro    == Join us in BATTLEGROUND == Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info check out: https://TheContractorFight.com/Battleground    == Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook    == Grab the Gear == https://gear.thecontractorfight.com/    == Find Us on Social Media ==   YouTube: https://www.youtube.com/c/TomReber    Instagram: https://thecontractorfight.com/ig