TCF798: Effective Customer Service with Michelle Myers from Pink Callers

Today’s guest Michelle Myers of Pink Callers, shares insights into setting up an effective customer service function for your business. She discusses the challenges, processes, and intricacies involved in hiring and training for administrative roles.   Pink Callers is an insourcing company that takes over administrative roles like customer service representatives for other businesses. They assign a dedicated employee to each client company to handle tasks like phone calls, emails, orders, etc., without losing accountability or personalization. In this episode, they discuss: What does Pink Callers do, and how is it different from the other insourcing companies Michelle’s upcoming talk at Mile High Profit Summit and what to expect from the talk Pink Callers’ new 8-minute candidate evaluation tool, “HireBuss” Tips for contractors to improve their hiring funnel  How outsourcing with Pink Callers can take the stress out of customer service so contractors can focus on growing profits Resources: == Pink Callers: https://www.pinkcallers.com/  The Mile High Profit Summit isn't your typical boring contractor conference. Our speakers are experts who will keep you engaged with valuable tips and tricks that will immediately impact your bottom line. You can say goodbye to boredom and welcome actionable insights to help you skyrocket your profits! Visit http://MileHighProfitSummit.com and join us in Denver this September. 💰 You didn’t become a contractor to struggle financially. Download our worksheet and start calculating a 50% gross profit on every job. It’s time to get your shit together! https://thecontractorfight.com/50/  💸 Grab your copy of our FREE Contractors Guide to Spotting Cheap Prospects here: https://thecontractorfight.com/cheap  == Join us in BATTLEGROUND == Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground  == Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook  == Grab the Gear == https://gear.thecontractorfight.com/  == Find Us on Social Media == YouTube: https://www.youtube.com/c/TomReber  Instagram: https://thecontractorfight.com/ig  == Rate the Podcast == Help your fellow contractors find the podcast! Please leave a rating/review!  Apple Podcasts   Spotify