Team conflict destroying productivity? Learn workplace mediation to resolve disputes

Is conflict in your team costing you more than you think?Well, Malcolm is here to give you some pointers on how to address team conflict.This episode covers how to resolve workplace disputes before they do lasting damage to your team. Malcolm Currie from Strathesk Resolutions is an expert in workplace mediation and he covers four practical steps to manage conflict and get your team back on track.➡️ Curiosity - Malcolm shares why the most important starting point is not stopping the difficult behaviour, but understanding what is driving it. The behaviour is usually a symptom, not the problem.➡️ Adaptability - find out why handling conflict well means adjusting your approach to each individual, and how getting to know people as human beings rather than just colleagues changes everything.➡️ Listening - how to go beyond hearing the words and pick up on what is really being said, including tone, body language, and the emotional signals that tell you what actually matters to someone.➡️ Mediation - how to know when to bring in structured support, whether internal or external, and why solutions that people reach themselves are the ones that stick.It's not just a conversation however.We've taken our chat a step further by creating a quiz to accompany the conversation.Take the quiz and you'll receive a bespoke report with advice from Malcolm that you can implement immediately.Get bespoke advice from MalcolmThis podcast will give you an insight into Malcolm's experience at supporting businesses resolve a wide range of conflict that can develop within your teams. If our conversation has made you think about an issue in your business that really does need to get fixed, get in touch with Malcolm. Malcolm's external support can help resolve any team issues you may be facing in your business.LinksCheck out Malcolm’s websiteGet in touch via LinkedIn---Our podcast is designed to bring you interesting and valuable conversations with trusted, expert suppliers and advisors who provide a wide range of services that you might need in your business. I want to spend time chatting to these experts because there is so much expertise across our supply chain that we can all learn from.We're using our C-A-L-M acronym because the podcast will cover everything from sales and marketing to IT, professional services, property and FM, net zero, utilities, business support, and HR, so you can expect a wide variety of guests and topics.I've set up The Independent Buying Group to help small and medium-sized businesses find the suppliers they need to grow. If you need support with sourcing, negotiating contracts, or managing suppliers, we can help your team build a supplier strategy aligned with your business goals. Get in touch to see how we can help.