Team, Tool, Process & Feedback - The 4 Pillars with Adrian Brady-Cesana

from Business Transformation Pitch with The CX Goalkeeper

The CX Goalkeeper had the great opportunity to interview Adrian Brady-Cesana LinkedIn Headliner: Customer Experience Executive, Author of The Four CX Pillars & Host of The CXChronicles Podcast Highlights: 00:00 Game Start 00:38 Adrian's introduction 2:36: CX Chronicles 05:53 Adrian's Values 11:04 The Team 18:43 The tools 25:12 The Processes 32:32 The Feedback 38:09 Adrian's book suggestion 40:03 Adrian's contact details 40:42 Adrian's Golden Nugget and much more on: www.cxgoalkeeper.com/AdrianBradyCesana Adrian's Contact Details: https://www.linkedin.com/in/adrianbradycesana/ www.cxchronicles.com Adrian at CX chronicles.com Adrian's book: The Four CX Pillars to Grow Your Business Now: The Customer Experience Manager Playbook https://www.amazon.com/gp/product/B086BJ6N6R/ref=dbs_a_def_rwt_bibl_vppi_i0 Thank you, Adrian. #cxgoalkeeper #customerexperience #podcast #leadership

Episode metadata supplied by the publisher feed · Published Aug 8, 2022

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Team, Tool, Process & Feedback - The 4 Pillars with Adrian Brady-Cesana

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