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Jan 7, 2024 41 min

Tech And Culture 2023: What We Learned

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Happy 2024 everyone. ßorry there's been a gap uploading. A lot of personal nonsense. The show has been going out on BFM bu we haven't been uploading here consistently. Richard Bradbury and Matt Armitage offer a satirical and insightful review of technology in 2023. Alongside Matt’s obsession with creating conspiracy theories, we look at the proliferation of disinformation and the continued polarization of social media and broadcast platforms. We cover the advancements and setbacks in electric vehicles (EVs) and the continuing uncertainty of the crypto space. There’s good news, too. The amazing pictures and scientific discoveries of the James Webb Space Telescope. Breakthrough health treatments for Alzheimer’s and cancer. We end with a focus on the potential and pitfalls of AI in 2024, touching upon virtual assistants, disinformation in elections, and the growing detachment of Gen Z from technology. Business as usual, really. Hosted by Matt Armitage & Richard Bradbury Produced by Richard Bradbury for BFM89.9 Image by Kulturpop via MidJourney and ChatGPT Subscribe to the Substack newsletter: https://kulturpop.substack.com Follow us: X: @kulturmatt In: @kulturpop & @kulturmatt W: www.kulturpop.com

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Tech And Culture 2023: What We Learned

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BFM 89.9, the Business Station. This is Matt's plane and I'm rich Bradbury, 2023, so bad. They named it once. Really?

Three weeks off air. And that's the best introduction you can give me. It's the Matt's plane review of 2023, of course. Eric, well, okay, first a quick apology, not to Richard, because he doesn't deserve one, but to our listeners.

So yeah, this is our first show in quite a while, a combination of COVID and Christmas holidays. Yes. So normally I'd do this roundup in December, but in December, the only thing I could do was wheeze and contribute to the profits of Big Paper. Is there a Big Paper?

Oh yeah, the paper companies actually coined the phrase military industrial complex to shift attention away from themselves. They've locked up the cure for the common cold since about the mid 1850s. Why do you think we keep seeing all these mutations in the cold virus? Our bodies adapt to it so fast that Big Paper has to keep putting new ones out.

I mean, viruses evolve, things don't evolve, things are made, they stay that way forever. But Big Paper keeps putting out new viruses to keep us hooked on their snotty products. I'm just wondering if I should give you a tin foil, half of the rest of the show. Anyway, are you going to tell us then that Big Paper was responsible for COVID?

No, that was actually Q. Q invented COVID to expose Big Paper. And don't even get me started on the laxatives that these companies inject into the soil and water to infect our food chain, because everybody knows that healthy bodies absorb all the food and liquids they consume. Our bodies don't excrete anything unless they're chemically induced.

That's why people vomit. That's how food is supposed to come back out. All of this, just to sell us tissues and toilet paper, Q, of course, knew it would take something global to expose their grinds. Okay, so not only is Matt's plane now in a new time slot, of course, which just so you know, is 11 a.m.

on a Thursday. This seems to be and is of the new format, cranky old guy in a chat room. Or we're official, we're mainstream, we've got our own subreddit. Do we?

Yeah, no, okay. Obviously all of that's nonsense. That should be obvious, but for legal reasons, I have to clarify that none of that's true. And if Richard edits this part out, I'm really going to be in trouble.

You could well be in some trouble indeed. Do I edit it out? No, keep it in. I don't know.

How's your visa looking right now? Yeah, precisely. Okay, let's get to some actual things that we might have learned over the past few months. Well, as much as I enjoyed that, I think a satirical show about imaginary conspiracies would be absolutely great fun to do.

Yes. But on a more serious note, disinformation and conspiracies, though not new to 2023, have of course really proliferated and spread. Look at all the contested and disputed elections over the last year. And this ongoing polarization and factionalization of the internet, this factionalization work, I don't know.

I think so. Yeah, well, I was wondering if it was something that the dictionary industrial complex was trying to cover up. Move on. Move on.

So the point is 2023 wasn't a great year in terms of tech positivity. And so this is 2024, new year, new slate. And I don't want to hop on the negatives. Well, I do, but I've been told not to.

One of the BFM's shadowy security goons is standing behind me with a taser to make sure I stick to the script. Yeah, and you're not sticking on the script. Can we just keep clarining on? I'm having so much fun.

Yeah, so I thought let's try and do the negative stuff now, and then we can do the kind of more positive and forward thinking stuff after the break. So we're going to start, of course, with Twitter because nobody wants to call it X. For the past couple of months, I've lost count of the number of articles I've read that have the phrase death spiral in the headline or text. So the question is, will Twitter survive 2024?

Elon Musk seems intent on transitioning that it into some kind of everything out. But actually I read something just before coming to record that Twitter lost another 10% in value in November this year. So I think it's possibly down by around 70% since he bought it. So what was it nearly two years ago?

But yeah, Musk seems to want to transition it into some kind of everything app. And I think he said something in a public appearance back in September, October. Saying that X will replace banks in 2024, which is quite a statement. I don't think that's going to happen.

I don't know if anyone thinks that's going to happen because financial transactions are all about trust. Like a lot of people in Malaysia, I've used a bunch of the payment wallets, but I don't trust them in a way that I trust banks. And that's not because I'm old and keep my money in magic beans in Blampot. I think it's only a mattress.

No, not since I've been beans. Largely it's old enough. I'm old enough to know that everywhere you keep money has to be covered by deposit insurance wherever you reside. Even with the big internet banks, if they're not actually domiciled where you are, there can sometimes be problems for customers if those banks fail and you live somewhere that they're not registered.

That could possibly be the single most boring sentence that you've ever said on this show. I know, and I know people tune into the show for the adrenaline rush. It's the aural equivalent of a jumping out of a plane wearing one of those Lycra squirrel suits. But this is a very specific.

This is a business station. So I do have to pretend to talk about financial stuff once in a while. Plus, I don't really look good in one of those slides. That's why it's specific.

Although my wife and I did once go to a party dresseders, I think it was a chipmunk and she was a lion. And people posed for pictures with us all night without ever realizing who we were. They assumed that the hosts had just arranged for us to be part of the entertainment. I don't know what kind of entertainment you should have been.

Anyway, anyway. All right, so Elon Musk. So that's why I went off on a tangent because I was bored already. Banking is all about trust.

So for me, X has not demonstrated sufficient levels of operational competence over the last couple of years. For me to even want to use it for video calls, which of course is a new feature you can now do, let alone give it my money. So again, we come back to that question. Is it going to make it through 2024?

Well, the biggest obstacle to the platform success is, or seems to be anyway, its owner. For some reason, he seems to think that his platform is owed the advertisers money. And he seems dumbfounded that paying customers, the advertisers don't want to see their products alongside certain users or comments. Isn't that part of the whole free speech aspect though?

Well, as much as we talk about free speech and brand activism and I'm gonna get boring again now, what a lot of advertisers are doing with respect to Twitter. It's not activism, it is just free speech. They're protecting and promoting their brands. And they're freely choosing how and where they do that and how they spend their money to do that.

And Musk, as owner of some of the world's most valuable brands, I'm sure, well, I'm positive, knows that only too well. So when he curses and names people on stage, it really is theater. And I can't really figure out what the end game is. Is this some elaborate multi-billion dollar losing piece of performance art?

Or has Twitter somehow addled or rattled Musk? I really don't know. But one thing we do now, he has the money to keep the company running in 2024. So the question really I think is going to be, is he going to want to?

Right. What about the alternatives then? We saw Mastodon, Blue Sky, Threads. Well, I mean, Mastodon and Threads that I joined.

And I mean, you know, it's just tumbled leads. You go there and it's just, nothing's happening. Now, personally, I've been off social media a lot over the past 12 months. Actually, I checked your posts recently and you've not been...

I've been very quiet. Yeah, exactly. So I think later in the year, I'm going to look into whether that's symptomatic of our behavior or whether that's a wider trend. I think for me, certainly, it was...

I just got so inundated with having to check my social media all of the time one way or another. In the end, I just threw my hands up in the end and said, you know what, I'm just not going to do it for a while. Yeah, I mean, it's got to the point where the only kind of video clips that I see now are on my Facebook and it's usually of red pandas. I don't know why.

But I mean, I don't know. Do you know? No, it doesn't. No, it doesn't.

Anyway, we'll look into that a bit more over the next few months. And we'll kind of look at how it kind of dovetails with AI and what places or text and picture-based social media is in this kind of era of artificial intelligence and video. But I do wonder if that is one of the things that Musk's holding out for, that the exodus of users and advertisers from Twitter proves to be temporary, simply because there isn't anywhere else better to be, that at some point, we all kind of revert to the default settings and head back to those accounts that have been dormant for a while. So I genuinely don't know.

A bit more, well, not really about Musk, but Musk adjacent. So we'll go from Twitter to electric vehicles. I don't want to talk about Tesla specifically, but I do want to kind of look at this kind of softening in demand that we've seen for the first time in a number of years for electric vehicles and especially in the US reports of huge numbers of cars being left on manufacturer and sales for course. Do you think maybe in part of the because of the rising cost of electricity?

I think obviously that's one part of it. So EVs, as we know, they're generally more expensive than petrol and diesel equivalents. So aside from the environmental cost saving, it only is expected to recoup some of that overspend through using electricity, so having those reduced operating costs during a cost of living crunch, especially where energy costs are rising, people have to rethink that cost disparity. And of course, also we're seeing that those early generations of EVs using the rather reaching the end of the lifespan of their batteries.

And it doesn't look like a lot of automakers are actually ready for that. It's not always clear how much replacement battery packs cost. I mean, I saw something recently, I think it was a guy who had an EV in Canada and it was damaged when he went over a speed bump or something like the battery pack underneath. And they wrote off the battery pack.

And when he got the cost for the battery pack, it was more than the cost of buying a new car. Yeah. So but again, they don't seem to be standard prices for these and they seem to change from sort of place to place. But of course, battery technology marches on.

So how long are the manufacturers going to make replacement packs that are compatible with their older cars? And of course, when we buy a car, we look at it having a much longer tail than the use that we get from it. We buy them with a view to trading them or selling them when we want to buy a new one. But that comes back then to, is there even any residual or tradable value in an old EV because of the battery issues?

And to be fair though, you've never really been a fully committed supporter of electric vehicles. Well, again, it's one of those partisan subjects, isn't it? It's either your four EVs or against EVs. It's like, you're a petrol guy or you're an electric person.

So I've kind of maintained my position in environmental terms. Sure, they're better. But I don't think they're a solution or a long term solution to our transport needs. Certainly with the kind of battery technology they currently use, lithium-ion batteries, they're heavy, they're delicate, they're slow to charge.

They have this limited lifespan. So long term, we need something that is more robust, more user-friendly. Now, that could be electric, that could be hydrogen, it could be something else. Now, you mentioned to me you were recording with him earlier today, actually.

But Daniel Fernandez, the editor of DSF.MI, he's doing a really good job of covering electric vehicles in an even-handed way. He highlights the good. He also shows the bad. So if you are interested in this stuff, listen to his shows, read the website, follow his socials.

And one of the issues that I read about with EVs, and maybe it's kind of the most pertinent for this show, is that actually one of the reasons for all these cars on the forecourt is the rising number of orders that are cancelled before the cars are delivered. Right. Is that because of long lead times? Yeah, and this is a particular failing of the automotive industry that we've talked about in the past.

With carbon-fuel vehicles, with petrol diesel, changes in the cars from year to year tend to be incremental. So you might get a better entertainment system, slightly faster and more efficient engines. The brakes might be a bit better. Just the small stuff, I'll point something off the not-to-100 kilometres here, an extra airbag there.

In electric vehicles, that's flipped. You see mid-priced cars with supercar performance. You see these radical interior redesigns. You see these automatic and self-driving systems, particularly when it comes to the Chinese EV manufacturers, which are now starting to push into international markets.

They kind of saturate to the Chinese... Very heavily. Very heavily. You know, going a pace into Europe and North America.

So this goes back to an issue I was talking about earlier. Cars are basically tech products now. So if you put your name down for a car, if you don't get instant gratification, a better model is going to come out next month or the month after that. You wouldn't expect us to be waiting for your iPhone 14 months after the iPhone 15s release.

It's very interesting. You say, like, you know, Xiaomi, just announcing that they're releasing a vehicle as well, very soon. Exactly. And we're seeing this blurring of technology companies and automakers.

And that's something we should be seeing. You know, it's the kind of monolithic or traditional automakers are the ones that are struggling in this world. And I think, as you say with Xiaomi, these kind of upstart automakers, the Tesla's, they have a better understanding of the technology culture. You know, Apple's products are great because the software is as good as the hardware.

I mean, it might not always be as good as Android, but I don't know if a lot of car makers understand that the software has to be as important as the hardware. Or if they really understand as well, the attention span, you know, how fleetingly technology-based products hold our attention until we lust for that newer, better thing. Ooh. I don't think we've ever ended a segment on lust before, man.

With that unsettling thought, let's take a short break. Of course, you are tuned into Matt's plane here on BFM-89.9, the Business Station. BFM-89.9, the Business Station. Welcome back to Matt's plane.

And so far, we've highlighted a lot of conspiracy theories and pretty much ignored the AI elephant in this studio. I mean, I don't think that's a really nice way for you to describe yourself. No, we're on a bit of weight over the holiday period, but there's no reason to be so down on yourself. You're free for yourself, mate.

Anyway, go on. Yeah, I'm going to have to work on the humour part of the year. I'm using jokes from the 1950s now. Yeah, so artificial intelligence.

We have to talk about it, but if I start now, that's going to be the rest of the show gone. Yeah. Yeah. Let's race through some of the stuff first.

Let's start with space. The final frontier? Yeah. More amazing images and discoveries from the John Webb Telescope throughout last year.

I mean, we could genuinely do a full episode just on what the telescope sent back last year, because it changes what we know about our universe, it changes what we know about physics. It deepens our understanding of our place in the stars. And I know that might sound esoteric when, you know, wars are breaking out, when economic conditions are uncertain, when we can't get a handle on the behaviour of the climate. But those are precisely the times where expanding our knowledge is so critical.

So in September, thanks to the John Webb, we discovered that a planet about 120 light years away is a snap-de-litre called K-2-18b. Obviously, the people who do new scientists headlines also named planets. It would be longer than that. Yeah, well, I might have abbreviated it a bit.

Anyway, we discovered that this is an exoplanet. It has methane and carbon dioxide in its atmosphere. And it's thought that the atmosphere itself may be hydrogen rich with oceans of liquid water, very low ammonia content. Is it capable of supporting life?

Well, we don't know yet, but it does seem to have a lot of the requirements, as I said, low ammonia. One of my favourite stories, and I think this might have been from the Hubble rather than the James Webb, was the discussion about ribbon galaxies and runaway supermassive black holes that we covered on one of the weird science episodes. So you can check out our show archive for more on that one. But the web has discovered new galaxies that question our theories about the early formation of the universe following the Big Bang.

We've been able to see some of the largest and earliest black holes, because that's one of the weirdest things about these telescopes. We're not looking at the present. We're looking at the past. We're seeing things that are basically memories from billions of years ago, because the light has taken so long to reach us.

So, yeah, some of the largest and earliest black holes. And the telescope is so powerful, it can even detect molecules in space dust. So we've actually discovered and been able to observe new carbon-based molecules in space dust, which is, I mean, that's just mind-bending. Yeah.

All of this is happening while we're being distracted by the latest ex-intelligence for Elon Musk. Yeah, I think it is worth pointing out that the web telescope is also helping us to learn more about our own solar system. Oh, absolutely. It's not just about the outer reaches of the organic metaverse, which is what I'm calling space for now on.

We're still learning about, you know, literally the street that we live on. Because of the web, we now know that there's CO2 in the oceans on Jupiter's moon Europa. Because of the different spectra that the web telescope can take its pictures, including infrared and beyond infrared, we're getting clearer pictures of the planets around us, which is allowing us to see them with more clarity and greater detail. This year, we had pictures of Saturn's ring system that are really detailed and individual, not this kind of fuzzy glow around a big orb.

We can see in detail the rings. We've even been able to see some of the scores of moons that Saturn has for the first time. We discovered an enormous high-speed jet stream on Jupiter. I mean, I say enormous.

It was about 3,000 kilometers across. I mean, that is big. And again, we've discovered it for the first time with this telescope. I mean, just astonishing, astonishing stuff.

All right. Now, before we do get to AI, which is inevitable, what about a quick rundown of some of the more advances and breakthroughs back here at home on Earth? Well, the US approved the cultivation of lab-grown meat in June, yum-yum. I think they're the only the second country to do so.

I think the other country is Singapore, if I'm not mistaken. The jury is still out on whether we can scale lab-grown meat in environmentally safe manner, and whether it will be safe from disease and contamination at scale. But the hunt for, you know, friendly eco-friendly protein continues. Research has published the largest maps of the lung and brain in 2023.

In October, the diaspora human genomic Institute announced a plan to create a database of genomes of people who aren't white men. Wow. You know, that's a distortion that has plagued medical and scientific research for decades. You know, most of most of their records are basically based on people who look like you and me.

So it's hoped that this could democratise health research and lead to, you know, more versatile medicines and treatments that actually represent all of the inhabitants of the planet, rather than, you know, just me. It's unusual for you to be happy and to turn the spotlight away from yourself. Well, I'm looking at myself in the broader collective sense, you know, at an individual level, I'm still an attention hungry egotist. Nothing has changed there.

Phew, yeah. You don't want too much change for 2024. No, it's the first week. Can we get through it?

Yes. We have also seen last year breakthroughs in transplanting cryogenically frozen organs. Now, that hasn't reached human trials yet, but this is a technology that could ensure closer matches of donated organs to recipients. So less reduction, more people receiving successful transplants.

Two CRISPR gene editing treatments were authorised in the US at the end of the year to treat sickle cell disease, so, you know, literally just cutting it out. Le GEMBIE, sorry, Le GEMBIE, the first drug to treat Alzheimer's, was also given full approval in 2023. Now that works by targeting the plaque that forms in the brain that is what is thought to affect memory and thought. So what it does is it doesn't attack it as such.

It marks it. It puts like a genetic marker on it, so the body's own immune system clears the plaque away from those areas. We also saw an mRNA-based vaccine for treating pancreatic cancer, get to clinical trial stage. And of course, we've seen, you know, AI expand to be used in all sorts of treatments to refine the possibilities at early research stages, but also increasingly in diagnosis.

And a pilot trial at Imperial College London found that using AI as part of the diagnostic process led to the detection of 24 more cancers in the pilot scheme and led to 70 other women being recalled for further investigation than would have been found just with human diagnosticians or clinicians alone. Wow. You don't want to talk about bed bugs? No, I don't.

I mean, you know, apparently there was an enormous thing. It was a big thing. Yeah, I think the media was a bit bored. But yeah, thank you for diverting me away from AI.

You've done a really good job of running out of the clock. And that's not sarcasm. My obsessions have to be put on a limited time basis. Now, I don't really want to talk about what AI has done in 2023, because that's kind of obvious.

Everything and nothing, according to some people, we witnessed the astonishing and messy open AI saga with CEO Sam Altman being summarily dismissed and reinstated. Again, I read today, even despite all of that, apparently the company made about 1.8. Was it? Yeah, was it 1.8 billion?

Yes. They did in revenue last year? Yes. Absolutely astonishing for a company that really nobody had heard of much before, kind of the spring of last year.

Anyway, we're definitely going to feel the reverberations of everything that happened at OpenAI in 2024. You know, CEO Sam Altman being dismissed and then reinstated and Microsoft. It was a mess. It was a mess.

Now, just going away from AI for a second, it's another notable mention. Crypto continued to implode in 2023. Sam Bankman Freed was found guilty of criminal fraud over the collapse of FTX, the exchange he co-founded. And usually, he decided to actually give testimony on the witness stand.

And that was largely judged to have been absolutely disastrous. He faces sentencing of up to 110 years in prison. That's going to happen, I think sometime in March. Champagne Zau, the founder of the Crypto Exchange of Binance, he pleaded guilty to money laundering charges in the US in November and has agreed to resign as CEO of the company.

And the company itself also accepted money laundering charges and a fine of $4.3 billion. Quite a year. So what are we doing with AI? Well, again, like I said, I'm not going to run through all of the things it didn't do last year.

So maybe we should just spend the last few minutes talking about what it will or what it could do this year, 2020. All right. Yeah. OK.

It's hard to say what we can expect to see because really, it's the things that we won't expect, the ones that are going to be the most interesting. Yeah. Just starting at the basic level with chatbot service agents, more of us, I think, can expect to have virtual assistants helping us at work this year. Now, earlier, you were talking to me about the new Oculus and its uses for productivity.

And that kind of combined with that kind of technology combined with AI is going to open up the kind of workplace. So we're going to see these tools being integrated more tightly into things like video and virtual meeting software, things like screen sharing on command rather than messing around for 10 minutes trying to get the right window up. And saying to everyone, can you see my screen? Can you see my screen?

Live search of information, whether from internal or public sources. We may also see, as I mentioned Oculus, we may see some of the Metavusians resurface to tell us that AI is the gateway to the VR work life. On the subject of meetings, I read a really interesting piece over the break about meeting culture. Let me check my notes.

Yeah, look for Gene Mark's meeting whisperer on the Guardian. But essentially, the piece is about SMEs keeping their productivity rates high by not having meetings. Hallelujah. Absolutely.

And we've seen this kind of recent round of layoffs at multinational corporations globally. And it's not for sure, but it may be partly attributed to the realization that there is a chunk of employees that effectively do nothing but go to meetings. So I think, you know, 2024, no output, no job. How's that for binary determination?

What else can we expect from AI? I'm supposed to be asking the questions. No, you're a bit slow on that one. This will be the year, I think, that we see a real impact in terms of AI on customer and user experiences.

Now, I want to talk to a person, is the constant refrain you hear from people. And that's because, you know, previous chatbots have been a very kind of limited use because they're understanding of your voice and your tone, the comprehension of your needs and questions, what you want was very limited. But these agents are getting better all of the time. Postmoletius, our post-pause chatbot is a really good example.

It's way better than talking to a lot of humans. And it spins you over really easily into chat with an actual person once it can't answer your query. And of course, it's doing it by Lindeoli. It's doing it in English and pastmoletius.

So as we spend more time shopping online, obviously brands are looking for more ways to interact with us. And AI is going to play a big role in taking us from, you know, that comment on a post or seeing an ad and moving us into a branded environment where they can convert that kind of eyeball and attention into a definite sale. OK, what about the itself? You know, more in terms of those developmental or expansionary aspects?

A very big question for the last 30 seconds. You do 45. OK, I don't know what progress we'll see in terms of development of AGI, general intelligence. But I do expect to see a lot more debate about whether we should proceed with AGI.

I think we're going to see a lot more ethical concerns relating to AGI. We're starting to see the limits of LLMs and, you know, the size of the models can get and the number of parameters that they can handle if one reading is correct. So that might be something that pushes the AGI to make further because we've quickly reached the upper limits of what LLMs can actually do for us. But I also think that it's going to spur the development of those much smaller and targeted language models that we've talked about a few times over the past few months, because cost is going to be a big issue for companies.

Do you invest huge sums in LLM based systems? Or do you put that money into small models that may be less versatile overall, but actually meet your specific goals a lot more effectively and do it with a lot less compute power and a lot less associated cost? Legal issues, I think, are also going to be an issue for AI adoption, sort of corporate AI adoption this year. Court cases over intellectual property, plagiarism, are likely to arise because we still have this absence of clear governmental rules and guidance in a lot of places.

So I think we're going to see a lot more court cases being brought to actually bring these kind of de facto judgments for organisations seeking to clarify how the technology can be used in society. So I think it's going to be another turbulent formative year for AI, which isn't surprising because AI has gone from nowhere to everywhere, again, in the space of 12 months. So we can't expect all of the regulatory framework to just fall into place on demand. In terms of the fun stuff, I mean, we're almost bored with the idea of AI generated images now.

It's top-ass aim at. But that's the point. I mean, that was kind of the point I was trying to make with cars as well. You know, if you have an 18 month lead time for an electric vehicle, nobody's interested anymore.

I mean, look at the Tesla Cybertruck that came out finally at the end of 2023. And of course, looked like something that was brand new and exciting in 2019. Yeah. Yeah.

You know, OK, it's a shiny aluminium cheese wedge. Fantastic. But yeah, I mean, you know, I think we're likely to see considerable advances in command to video generation and command to music, again, music generative systems this year. There are some already out there.

Some of us have tried them, but you know, they're very basic. They're a little rough. The video off in some sort of two or two or three seconds. So I think that's where we're going to see the kind of consumer content end of this kind of generative AI.

Well, final question. And this could be important disinformation because of things like video to command and command to video on whatever command to use it. We'd like to see more disinformation as a result in 2040. Yeah.

And I actually did my due diligence and did some research for this bit. There are genuinely dozens of parliamentary and presidential elections scheduled for 2024. I was actually going to come out with a list, but there's something like 30 or 40. So I mean, it's just there's just a colossal number.

For some reason, they all seem to be dovetailing because, you know, different countries for years, five years, seven years, whatever. A lot of them seem to dovetail in 2024. Malaysia, strangely, is likely to be one of the few quiet spots. So while global attention will focus on the US election cycle, activist groups, whether they're state sponsored or otherwise, I think are going to be testing and honing disinformation techniques using AI on some of those less headline grabbing national elections around the world.

As the world's largest democracy, India's election is going to be one to watch for sure. And unsurprisingly, with all of this going on, we're seeing this growing detachment of Gen Z is from technology as they choose to go analog rather than digital, which we're seeing in this upshot in the take up of books, film cameras, you know, things that don't give you that on demand gratification that we use to with digital technology. But again, we'll come back to them. We'll cover the digital fogies in a future episode.

And I did want to sort of try and leave on a reasonably upbeat note today. And just to say, I'm not Danby about 2024 at all, because misery is my currency. No, at least not in terms of technology. Sorry, I think I just blew riches head from that.

But I do think it's going to be another buckle up and see where it takes us type of year. Excellent. Great review of 2023. Thanks, Matt.

My pleasure. Now, if you missed any part of the show, don't forget, you can download the podcast, wherever you normally listen to it from. We recommend that BFM app. It's available in the Apple App Store or Google Play.

You can also follow Matt on his sub snack at culturepop.substack.com. He's on X at Culture, Matt Instagram, usual stuff, search for Culture, Pop or Culture, Matt, and you'll find him on one way or another. He doesn't hide very well. Right, man.

For somebody who's not seen in public, no, I'm very visible. This, of course, has been Matt's point here on BFM 89.9 v business station.

The MSP Show The Digital Nomad Podcast Where can you turn to speak with the movers and shakers in the IT industry? The MSP Marketing Show is your source for up-to-date business info. MSP Unplugged Paco Lebron MSP Unplugged is the weekly podcast for growing MSP owners running shops under $1M with 10 or fewer techs. Each week, our hosts sit down with MSP owners, operators, and the vendors who serve them for real, unfiltered conversations about what's actually working: growing revenue and landing better clients, cybersecurity, AI and automation, sales and marketing, and leading a team without burning out. Watch on YouTube or listen wherever you get podcasts. Business of Tech: Daily MSP News & IT Services Analysis MSP Radio, Dave Sobel, Managed Service Provider (MSP) Industry Analyst Vendors are rewriting the rules on MSPs faster than anyone can track — pricing, partner programs, liability, and now AI. Business of Tech is the daily MSP news briefing that tells you what changed and what it means for your business.Every weekday, channel veteran Dave Sobel picks the MSP and IT services news that actually moves your margins, contracts, and risk, and answers the one question that matters: Why do we care? No vendor cheerleading and no press-release rewrites — independent analysis for managed service providers, IT services leaders, and the vendors who sell to them.Short daily episodes keep you current in about 15 minutes. Longer interviews go deep with MSP owners, investors, analysts, and channel executives on where the managed services market is heading.What this MSP podcast covers:• AI for MSPs — AI pricing and consumption billing, AI liability and governance, and AI agents in the service desk• MSP pricing and profitability — per-user vs. usage-based pricing, margi SMB Community Podcast: Business Advice for Small MSP Owners Dave Sobel, Amy Babinchak, Small Biz Thoughts, James Kernan Running a small MSP means being the CEO, the sales team, the HR department, and the escalation tech — usually in the same afternoon. The SMB Community Podcast is where MSP owners get straight answers on the business side of running an MSP.Every week, Amy Babinchak, and James Kernan — MSP owners and advisors from the Small Biz Thoughts community — take on the questions small MSP owners actually ask: How should I price? When do I hire? Should I give a proposal at the first meeting? What is my MSP worth? No vendor pitches and no theory — practical advice from people who have run, grown, and sold IT businesses.What this MSP podcast covers:• MSP sales and client growth — the MSP sales process, proposals, price objections, referrals, local marketing, and choosing a CRM• MSP pricing and agreements — MSP pricing models, single plan vs. tiers, price increases, managed service contracts, margins, and cash flow• Leading an MSP team — MSP hiring, tech compensation and commissions, accountabil

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This episode was published on January 7, 2024.

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