Tech is Not Transformation: How AI Fails Without Business-Led Change

In this episode of The Backlog, Laura Scott, Managing Director and Partner at ADAPTOVATE, is joined by James Masella, Director of Growth and Partnerships at Enterprise AI. Together, they unpack the reality behind technology-driven change and why AI initiatives succeed or fail based on people and process—not just the latest tools.Key themes include:Why transformation doesn’t mean technology—and how to avoid ‘shiny object syndrome’The mindset shift leaders must make when implementing AI and new toolsHow to balance proactive vs. reactive transformation approachesThe risk of AI experimentation loops and how to build scalable, enterprise-grade adoption pathwaysReal-world examples of AI-augmented workflows (including the Daisy solution for councils)The crucial role of governance, culture, and people-centric change in driving sustainable transformationWhether you’re an executive being pressured to ‘do something with AI’ or a transformation leader steering complex programs, this episode offers blunt, actionable insights for navigating technology with clarity and purpose.Visit:https://www.adaptovate.comhttps://www.enterpriseaigroup.com