Tech Platform Strategy, AI Adoption and CRM that Actually Works

from The MDM Podcast · host Modern Distribution Management

AI is reshaping distributor CRM — but only when backed by the right platform strategy. In this episode of MDM Amplify, LeadSmart Co-Founder CEO Kevin Brown breaks down smart AI adoption, data integration and how distributors can turn customer intelligence into measurable growth. We also touch on his 30 years of perspective in the industrial supply channel and share takeaways from NAW's 2026 Executive Summit.

Episode metadata supplied by the publisher feed · Published Feb 16, 2026

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Tech Platform Strategy, AI Adoption and CRM that Actually Works

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