TechByter Worldwide 2021-05-21: When You Are The Support Department For Friends And Family. Short Circuits. Spare Parts.

Those who know more about how computers work than their friends and family do are often called on to answer questions and provide help. Helping even nearby friends can be a problem because social distancing is still recommended, but if that person is halfway across the country, you need a way to see what's on your friend's computer. In Short Circuits: Because spams and scams are fascinating, I sometimes deconstruct them to see what makes them tick. If you're more interested in just avoiding the things, consider this recommendation: Any email must be assumed to be a con until it proves that it's not. • Whether you know it or not, you probably have a scanner in your pocket, and that's something that can be quite useful. In Spare Parts (only on the website): Adobe Creative Cloud users who also use Google Docs or Google Slides in Google Workspace will find that the systems now connect with each other. • When the PR people forget to check with the technicians, embarrassing mistakes can happen such as that in a recent email from the Mozilla Foundation • Twenty years ago: Both Gateway and Juno had just settled with the Federal Trade Commission over use of the word "free".